SHIPPING POLICY

Standard Delivery On Candle Orders £3.95

£0.83 Large Letter -  Wax Melt Orders (Not Large Melts)

Button -It Candles & Gifts will ship your order within 5 working days, all orders are made to order.

All Candle Orders are tracked by Hermes.

 

Return & Exchange Policy

All items should be unused and in brand new condition.

 

All items should be packed well and returned in the original packaging.

 

You are responsible for the shipping charges to return the product.

 

You may use any shipping carrier of your choosing.

Your product refund will be issued to the payment method used to make the original purchase within 10 working days.

 

Your original shipping and handling charges are not refundable.

 

Failure to follow these conditions will result in a reduced refund.

Include a copy of your order invoice with the return.

 

 

Post the products to this address (pack all items carefully to prevent damages):

 

Button-It Candles & Gifts - Returns

33 Knox Avenue

Harrogate

North Yorkshire

HG1 3HY

 

Allow ten working business days after we receive your return for your refund to be processed.

We will confirm your refund details via email after it is processed.

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